3. Our Help Desk is better because ...

	We have a senior tech take the call. There is no escalation procedure at our help desk because you start out working with a senior tech. We do this because we recognize that the point of entry of the call is the most important determiner of the success of the call

	We have no voice mail. You will talk to real people exclusively. There is always a qualified person available to take your call 24x7


Remote Support	8 Reasons You Should Choose PCNS	Customer Care

PC Network Services, Inc. 4405 Steubenville Pike, Pittsburgh, PA 15205 Phone: 412.928.8670 Fax: 412.928.9214 E-Mail: info@pcnsinc.com