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3. Our Help Desk is better because ...
We have a senior tech take the call. There is no escalation procedure at our help desk because you start out working with a senior tech. We do this because we recognize that the point of entry of the call is the most important determiner of the success of the call
We have no voice mail. You will talk to real people exclusively. There is always a qualified person available to take your call 24x7
 
 
     
 Remote Support 8 Reasons You Should Choose PCNS Customer Care  
 
 
 
 
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  PC Network Services, Inc. | Pittsburgh Managed Services & IT Support Solutions for Business
109 Nicholson Road, Sewickley, PA 15143   Phone: 412.928.8670   Fax: 412.928.9214   E-Mail: info@pcnsinc.com		  
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