The PCNS IT Management Program

Tier 1 IT Support System



	Business Owners
	I.T. Professionals
	Office Managers

No IT staff on-hand?

PC Network Services Managed Services gives you the benefits of a fully-staffed technology department at a reduced cost.

What Managed Services from PC Network Services offers that in-house staff cannot	What you get

Highly trained technical staff	Quick fixes when problems occur. Doing it right the first time. Ability to take advantage of the latest technology improvements.

Good network design	Fewer avoidable problems, better network performance. Better reliability.

Exposure to different environments	Ideas your staff may not have thought of

Employment stability that comes from a real opportunity for advancement	A familiar face - consistency over time.

Effective management of IT staff using a structured framework	More discipline, more customer service, more courtesy from IT technical staff

Help Desk	Remote support capable-enough to resolve 86% of your problems remotely - without the cost and delay of an onsite visit.

Monitoring and Preventative Maintenance	Fewer avoidable problems

Managed Services	A predictable monthly cost - lower than in-house staff.

Call 412.928.8670 today for More Information about
outsourcing your IT function to PC Network Services.

	PC Network Services, Inc. 4405 Steubenville Pike, Pittsburgh, PA 15205 Phone: 412.928.8670 Fax: 412.928.9214 E-Mail: info@pcnsinc.com

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