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| #10 |
Full time IT people are expensive: The average cost of a network administrator in Western PA is $50K to $75K per year. This does not include soft costs like sick time, vacation time, benefits, and office space. |
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| #9 |
Cost of turn-over is high / risk of bad hire: Turnover in IT is high and the cost to recruit is significant. There is pressure to fill the vacancy quickly, before the expertise walks out the door. |
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| #8 |
Difficult to evaluate / risk of bad hire: Useful interviews are difficult when the interviewer (you) lacks technical skills to differentiate between pretenders and the real thing. |
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| #7 |
No career path: In a small IT department there is typically no career growth path. This causes high IT staff turnover and a significant transition and knowledge drain. |
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| #6 |
Difficult to manage: All too often, small business managers lack the skills to properly oversee technical IT staff. |
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| #5 |
Managing IT can distract from mission: Managing technical IT staff distracts small businesses from their core mission, delivering value to their Customers. |
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| #4 |
The smaller the organization the more skills required by staff members: CIO’s, network administrators, integrators, and help desk agents are all very different. While one person may try to fill all the roles, they are most likely to come up short in some areas. |
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| #3 |
Technology changes rapidly: Within just a few years, skills sets and education become obsolete. There is a constant emphasis on training. This challenge is often overlooked, resulting in poor technology decisions and implementations. |
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| #2 |
No tools: Employees do not come bundled with tools and processes.
The tools to ensure efficiency and consistency are expensive and often beyond the financial reach of small businesses. It is difficult to get IT people to create, follow and document procedures. |
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| #1 |
If you were able to find the right person, why would they want to work for you? |
